Online Shopping Now Available • Free Pickup • Free Shipping on Orders Over $150* • Fishing Rods $40 Flat • Shipping Details →
Online Shopping Now Available
Free Pickup or Free Shipping Over $150* →

(705) 327-3474 | 595 West Street S, Orillia, ON L3V 5H7

Store Hours: Monday – Friday 9-6 | Saturday 8-5:30 | Sunday 10-5

Privacy Policy

Effective date: October 28, 2026

Trombly’s Tackle Box (“Trombly’s,” “we,” “us” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit tromblystacklebox.com, create an account, place an order, subscribe to our newsletter or contact us.

For the purposes of this policy, the business responsible for your personal information is Trombly’s Tackle Box Ltd. operating as Trombly’s Tackle Box.

Information We Collect

We may collect personal information directly from you, including:

  • Your name, email address, telephone number, billing address and shipping address
  • Account information, including your username, password and saved addresses
  • Order, transaction, pickup and customer-service information
  • Information you provide when you contact us, request assistance or submit a form
  • Newsletter signup information

We also collect certain information automatically when you use our website, including your IP address, device and browser information, pages viewed, referring website, interactions with our website and approximate location derived from your IP address.

Payment Information

Payments are processed through Moneris. PayPal will be added once it’s available.

When you enter payment information, your card details are securely processed by Moneris. Trombly’s does not store your full card number or card security code.

How We Use Your Information

We use personal information to:

  • Process, review, fulfil and deliver your order
  • Contact you about product availability, shipping costs, pickup and order changes
  • Process your payments and keep records of your orders
  • Create and manage customer accounts
  • Respond to questions, returns and customer-service requests
  • Send transactional communications, including order, pickup and shipping updates
  • Send marketing emails where you have agreed to receive them
  • Improve our website, products, services and customer experience
  • Meet legal, accounting, tax and regulatory obligations

Transactional emails about an order, account or customer-service request are not marketing emails.

Marketing Emails

We send promotional emails only to customers who subscribe or otherwise provide consent to receive them. You can unsubscribe at any time by using the unsubscribe link in the email or by contacting us.

We only send promotional emails to people who sign up for our newsletter. Placing an order or creating an account doesn’t add you to our email list.

How We Share Information

We share personal information only with trusted service providers that help us run our store and website, and only the information they need to do their job. These include:

  • Our online store and website platform
  • Our payment processor
  • Website hosting, security and backup services
  • Email delivery and our newsletter service
  • Website analytics and advertising tools
  • The system that connects online orders to our in-store point-of-sale
  • Spam protection for website forms
  • Accounting, technical-support and other professional advisors

Our newsletter service receives your newsletter sign-up information only. It does not receive your order, account or payment details.

We may also disclose information where required or permitted by law; to protect Trombly’s Tackle Box, our customers or others; or in connection with a business sale, merger or similar transaction.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website activity, improve performance and measure advertising.

Some cookies are necessary for website functionality, including shopping-cart and account features. Other cookies may be used for analytics and marketing by providers such as Google, Meta and Cloudflare.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google’s browser add-on. Blocking some cookies may affect how parts of the website work.

International Processing and Orders

Trombly’s Tackle Box accepts online orders for delivery within Canada and internationally. Orders shipping outside Canada require a shipping quote, and we will contact you before charging any additional shipping.

Some of our service providers may process or store personal information outside Canada, including in the United States. When information is processed outside Canada, it may be subject to the laws of that jurisdiction. We take reasonable steps to ensure that service providers handling personal information on our behalf provide appropriate protection.

How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including order fulfilment, customer service, legal, tax, accounting, fraud-prevention measures and record-keeping requirements.

When personal information is no longer required, we will securely delete, anonymize or otherwise dispose of it in accordance with our retention practices and applicable law.

Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your Privacy Choices and Requests

You may request access to, or correction of, personal information we hold about you. You may also ask questions about how your personal information is handled.

To make a privacy request, contact:

Privacy Officer
Trombly’s Tackle Box
595 West Street S.
Orillia, ON L3V 5H7
[email protected]
705-327-3474

We may need to verify your identity before responding to a request.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
Trombly’s Tackle Box
595 West Street S.
Orillia, ON L3V 5H7
[email protected]
705-327-3474

Gift Certificates & Layaways Available!

Call 705-327-3474 or come visit us at 595 West St S Orillia, ON L3V 5H7

Trombly's is hiring!

Do you love the great outdoors? Do you have skills and knowledge about fishing, hunting or camping?

We are currently looking for full and part time employees to join our customer service team. Fishing, hunting, camping and/or general outdoor experience an asset.

Call us at (705) 327-3474 to enquire.

Enter to Win Free Trombly’s Bucks!

Signup for the Trombly’s Newsletter for your chance to win free Trombly’s Bucks!

Online Shopping Is Here

3 days only:
10% off regular-price items - online only
Wednesday, Oct 28 to Friday, Oct 30

You can now shop Trombly’s Tackle Box online. Choose free in-store pickup or flat-rate shipping at checkout.

Your card is authorized at checkout and charged when your order is ready.

*Fishing rods and oversized items are excluded from free shipping. Oversized items, remote addresses and orders outside Canada may require additional shipping fees. We’ll contact you before charging any additional amount.