Online Shopping Now Available • Free Pickup • Free Shipping on Orders Over $150* • $20 Under $150 • Rods & Firearms $40 Flat • Shipping Details →
Online Shopping Now Available
Free Pickup or Free Shipping Over $150* →

(705) 327-3474 | 595 West Street S, Orillia, ON L3V 5H7

Store Hours: Monday – Friday 9-6 | Saturday 8-5:30 | Sunday 10-5

Frequently asked questions

Our team is here to help.

Shipping & Returns

Trombly’s offers free in-store pickup and flat-rate shipping.

  • Pickup

    Free

    In-store pickup

  • Orders over $150

    Free*

    Shipping

  • Orders under $150

    $20

    Flat-rate shipping

  • Fishing rods

    $40

    Flat rate for any number of rods

  • Oversized items

    Quote

    Shipping quote required

*Fishing rods and oversized items are excluded from free shipping.

Extra fees: Some oversized items, remote addresses and orders outside Canada may require additional shipping fees. We’ll contact you before charging any additional amount.

Payment: Your card is authorized at checkout and charged when your order is ready.

Returns: Please contact Trombly’s Tackle Box before returning an item so we can help with the next steps.

Common purchasing questions and answers

Orders and Shipping

Where is Trombly's Tackle Box located?

We are located at 595 West Street S, Orillia, ON L3V 5H7.

Yes. We offer free in-store pickup and flat-rate shipping on eligible orders across Canada.

  • Orders over $150: Free shipping*
  • Orders under $150: $20 flat-rate shipping
  • Fishing rods: $40 flat-rate shipping for any number of rods

Oversized items: Shipping quote required

*Fishing rods and oversized items are excluded from free shipping.

At checkout, you can choose free in-store pickup or flat-rate shipping.

Some oversized items, remote addresses and orders outside Canada may require additional shipping fees. If that applies to your order, we’ll contact you before charging any additional amount.

We’ll review your order, confirm product availability and prepare it for pickup or shipping.

Your card is authorized at checkout and charged when your order is ready. If additional shipping fees are required, we’ll contact you first.

We’ll email you when your order is ready for pickup. Please wait for confirmation before coming to the store.

If an item is unavailable, we’ll contact you to review the options. You will not be charged for an unavailable item.

Please contact us as soon as possible at (705) 327-3474 if you need to cancel or change your order. We’ll do our best to help if it has not already been prepared for pickup or shipping.

Refund policies vary depending on the product. Please contact us directly at (705) 327-3474 for more information regarding refunds.

Some items are available for in-store pickup only, including firearms, ammunition and certain oversized products. Please contact us if you are unsure whether an item can be shipped.

Oversized items, remote addresses and orders outside Canada may cost more to ship than the standard flat rate. We’ll contact you before charging any additional amount.

Your card is authorized at checkout for the estimated total. This is not a completed charge. We complete the charge when your order is ready.

Yes. Digital gift cards are available online and delivered by email.

Firearms and ammunition have special purchase and delivery requirements and are not available through standard online shipping. Please call us at (705) 327-3474 or visit us in store for availability and next steps.

You can reach us at (705) 327-3474 for any additional questions or concerns.

Any other Questions?

Trombly's is hiring!

Do you love the great outdoors? Do you have skills and knowledge about fishing, hunting or camping?

We are currently looking for full and part time employees to join our customer service team. Fishing, hunting, camping and/or general outdoor experience an asset.

Call us at (705) 327-3474 to enquire.

Enter to Win Free Trombly’s Bucks!

Signup for the Trombly’s Newsletter for your chance to win free Trombly’s Bucks!

Online Shopping Is Here

LAUNCH OFFER:
10% off regular-price items
Wednesday, Oct 28 to Friday, Oct 30

You can now shop Trombly’s Tackle Box online. Choose free in-store pickup or flat-rate shipping at checkout.

Your card is authorized at checkout and charged when your order is ready.

*Fishing rods, firearms and oversized items are excluded from free shipping. Oversized items, remote addresses and orders outside Canada may require additional shipping fees. We’ll contact you before charging any additional amount.